You may return most new, unopened items within 14 days of delivery for a refund, minus a 15% restocking fee. If the return is a result of our error, we'll provide a prepaid return label and the restocking fee will be waived. Items must be returned in the condition they arrived in. The box, UPC bar code, packaging, and all other accessories must be returned. Open software, music, games, movies, and personal hygiene products are not eligible for returns.
